Psyche Creative — Connecting Humanity to Healing
Case studies/Web Design/Pathways Counselling
Case study
Web DesignOngoing partnership

Pathways Counselling

Two hours a month that keep a counselling website secure, fast and current.

Pathways Counselling invested in ongoing support to keep their existing website performing at its best. We host the site and a professional email, and put two hours a month into improving overall site performance — freeing the team to focus on clients.

ServicesWeb Design
Pathways Counselling — project by Psyche Creative
Client
Pathways Counselling
Industry
Counselling & Mental Health
Duration
Ongoing · 2 hrs/month
Deliverables
Website hosting · Professional email hosting · Performance improvements · 2 hours monthly support
2 hrs
Of maintenance every month
Ongoing
Managed hosting
The short version
If you only read one part of this page.
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What they needed
  • 01Provide a stable, professionally managed hosting environment
  • 02Remove the technical burden from the counselling team
  • 03Incrementally improve the site's reach and presentation
What we delivered
Website hostingProfessional email hostingPerformance improvements2 hours monthly support
The outcome

Two hours a month that keep a counselling website secure, fast and current.

Still working together today.

The brief

What we were asked to do.

Objectives
  • Provide a stable, professionally managed hosting environment
  • Remove the technical burden from the counselling team
  • Incrementally improve the site's reach and presentation
Services usedWeb Design
Project highlights

At a glance.

The headline moves we made on this project.

  • /01Managed hosting on a fast, reliable UK server
  • /02Professional email hosting set up and maintained
  • /03Two dedicated hours of support each month improving site performance
  • /04Ongoing improvements to the existing site — no full rebuild needed
  • /05A dependable technical partner so the team can focus on client work
The approach

Three phases, from listening to launch.

Every project starts with listening. The phases below are the shape this one took, and the shape yours would take too.

  1. 01Phase 1
    Discovery

    Reviewed the existing site's performance, security posture and areas where the presentation could be lifted without a full rebuild.

  2. 02Phase 2
    Setup & Migration

    Moved the site to managed hosting and established an ongoing maintenance routine.

  3. 03Phase 3
    Ongoing Care

    Regular updates, backups, and incremental improvements to keep the site performing at its best.

Challenges & solutions

Where we started, and how we solved it.

01

Existing site needed a more reliable, professionally managed home

01

Set up managed hosting and a professional email for the practice

02

Limited technical resource in-house to manage updates and security

02

Agreed a rolling two-hours-a-month support arrangement

03

Wanted to improve reach and professional appearance without a full rebuild

03

Used that time to steadily improve site performance and presentation

Results & impact

What changed.

We only list what we can stand behind. This partnership is still running, so the list keeps growing.

Reliable managed hosting with no downtime for the practice

Site kept secure and up to date without team involvement

Improved professional presentation supporting client trust

For your practice

Your website should do this job for you, too.

A therapy website is the moment a nervous person decides whether to get in touch. Everything in this project is how we build every site: calm design, plain language, booking a tap away, and pages mapped to the searches your clients actually make. That is true whether you are a solo practitioner, a group practice or a training provider.

Adam Watters, founder of Psyche Creative
Led by Adam Watters, founder

Every project gets a senior eye from first call to launch. No account managers, no hand-offs.

About Psyche Creative
/01
Built around how clients search

Each page targets the terms your ideal clients type, so the site brings enquiries rather than just receiving them.

/02
Trauma-informed by default

Low-stimulus design, no pop-up pressure, accessible contrast, and every page reviewed against BACP, UKCP and HCPC guidance.

/03
Never your problem again

Hosting, backups, updates and small changes handled for you, so the site keeps pace with your practice.

How your project would run
4 steps, the same ones used here
  1. 1
    Discovery

    A call to understand your practice, ideal clients, and the barriers stopping the right people getting in touch.

  2. 2
    Design & Build

    We design and build with purpose — a calming visual identity, easy booking, and accessible content.

  3. 3
    Launch & Optimise

    Test, refine, and track performance across devices and search before we go live.

  4. 4
    Support & Growth

    Ongoing care — content, performance, and small improvements over time.

Questions about this project

The things people ask after reading this.

Straight answers about the work, the timeline and what it would cost to do something similar.

Want something similar?

Let's talk about your version of this.

A free 30-minute call: tell us what you need, and we'll tell you straight what it would take, and what it would cost. No pitch deck, no pressure.

  • Founder-led, UK-based
  • Reviewed against BACP, UKCP and HCPC guidance
  • Clear, fixed packages with no surprise extras
  • Most clients stay on for monthly support
Web Design
Starter Site package
From £600one-off
  • 3–5 page website designed around your practice
  • Trauma-informed, mobile-first design
  • Contact form and booking link integration
  • Core SEO setup — page titles, meta descriptions, schema
See every web design package →

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